faultless
communication

I'll let you in to a secret...

 

Although I've listed my copy and content services here, I can write anything. So if you're looking for window stickers or a staff manual, don't worry. I can write (and have written) both. But after a while, the list starts to get very long...

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​Marketing Copy

Brochures, direct mail, leaflets, posters... If you're investing in a print run, you need your communication to work first time. 

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Digital Communication

It's a doddle to schedule an email. A tweet takes moments. You can update your website in an instant. It's quick. It's easy. But does it work? If it does, good. If it doesn't, let's talk. 

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Internal Communication

If it's worth saying it's worth saying with clarity and commitment. This is never more true than with your staff and internal customers. Just because you've issued the newsletter doesn't mean  your staff have read it. Let's work out how your staff engage with company updates and make sure they are hearing and acting on what you're sharing. 

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Brand tone of voice

Tone of voice is simply how you translate your brand to the page. How do you want to come across to your customer? Warm and witty? Informed and professional? It all depends on what you're selling and who you're selling it to. I'll work with you to create a voice for all your communications that engages your customer.  

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Communication Planning

Turning your strategy into a comms plan and then delivering it... it's a lot of work isn't it? But what's the point of a brilliant product and strategy that the customer never hears about? Content has become a thing because of the way Google works and because of the number of ways there are now to communicate with our customers. But before you commission twenty blogs, let's take the time to understand your customer and create reusable content that converts to sales.